Every feature on PU-Connect is built with your safety in mind. Here's everything you need to know to trade with confidence on campus.
Follow these guidelines every time you buy or sell to make sure every transaction is smooth and secure.
Arrange all meetups at well-lit, busy campus locations — the library foyer, student union, or faculty common areas. Never agree to off-campus meetups with strangers.
Always examine items in person before completing a payment. Our escrow system holds funds until you confirm receipt — use it. Never release payment before you're satisfied.
Use PU-Connect's built-in messaging system for all communication. Avoid moving conversations to WhatsApp or SMS — our platform keeps records and can help resolve disputes.
Before buying, review the seller's rating, review history, and how long they've been on the platform. A healthy track record is a strong signal of trustworthiness.
For high-value transactions, bring a friend to the meetup. There's safety in numbers, and it's completely normal and accepted practice on campus.
If something feels off — a price that's too good, a seller who's pushy, or a request to move off-platform — trust your instincts. It's always okay to walk away and report.
These warning signs should prompt you to pause, reconsider, and report to our safety team.
A brand-new laptop listed for GH₵ 200? If the price is dramatically below market value, it's likely a scam or stolen goods.
"Buy now or I'll sell to someone else in an hour." Legitimate sellers don't pressure you. High pressure is a manipulation tactic.
If someone insists on moving to WhatsApp, Telegram, or a third-party payment link, this is a classic fraud signal. Decline and report.
An account registered yesterday with ten expensive listings and zero reviews should raise concern. Check the account's creation date.
Any seller or buyer who insists on meeting outside the university campus — especially in unfamiliar areas — should be declined and reported.
No legitimate transaction requires your ID number, bank account details, or home address. Never share this information with another user.
We take every report seriously. Our safety team reviews all submissions within 2 hours and takes action — including account suspension — where necessary.
Find the listing or message thread related to the issue.
Every listing and user profile has a built-in Report button.
Choose from fraud, harassment, prohibited item, or other — then add details.
Our team will review, investigate, and keep you updated on the outcome.
If you feel unsafe, witnessed misconduct, or experienced fraud on PU-Connect, contact our safety team immediately.
Contact Safety Team